Frequently Asked Questions

General Store FAQs:

Q: Am I able to buy singles instead of 4pks?

A: Yes! Everything is priced per can as well as a 4 pack.

Q: What forms of payment do you except?

A: We except cash, all major credit cards, and Apple Pay.

Q: If I can’t make it in time for a release, can I call ahead and have items held for me?

A: Yes, with the exception of some limited releases! We can hold an order for a maximum of 2

weeks until we release it back into the store. Call us @ 585-730-8299 or email us at

orders@onestopbrewshop.com and we can set your order aside for when you can make it in!

Keg FAQs:

Q: Can I order a kegs?

A: Yes you can! 1/2, 1/4, & 1/6 depending on the beer. It will be the price of keg and a $30 keg

deposit which will be refunded to you when the keg is returned. To order a keg, call us at

585-730-8299.

Q:Is there a list of kegs I can order?

A: Yes! There is a keg tab above with a list of the top 25 craft kegs and the domestic kegs we can

get in.

Q: Will you help me load kegs into my car?

A: While we are always happy to load 1/6 and 1/4 kegs we do require you to bring assistance for 1/2 kegs due to size and weight.

Q: Do you have kegs on demand?

A: No. All of our kegs have to be pre-ordered. We can try to get a keg of your choice in as soon as

possible but unfortunately we do need time to place an order for you.

Q: What if I want a keg but don’t have a tap?

A: You can rent a tap from us for a non-refundable rental fee of $5 and deposit of $75, which you

will get back when the tap is returned.

Shipping FAQs:

Q: Where do you ship to?

A: We ship everywhere in New York State.

Q: How is your beer packaged?

A: We package our beer in insulated lined boxes with ice packs to ensure proper delivery. We

also throw in a couple sticker for you!

Q: Is there a minimum or maximum to the amount we buy?

A: Feel free to buy as much craft beer from us as you would like, however there is a minimum of a

$40 purchase.

Q: What beer do you ship?

A: We update our inventory weekly with new breweries & styles including sours, IPAs, stouts,

pilsners, lagers, and more.

Q: Is there an adult signature required upon delivery?

A: Yes! We have to ensure that all of our customers are at or above the legal drinking age of 21.

Unfortunately, if there is no proof of age, the package cannot be delivered.